Realworld Systems is well known for its services and its products. However a services company is
conceptually different from a products company and we found it harder to keep a good focus. Therefore: in
order to serve you in a better way, we decided to a set-up a company dedicated to developing and
supporting Realworld products. The company is named Realworld Software Products BV (RWSP) and will
start operation on the first of July 2013. RWSP will operate under the already familiar Realworld flag and is
staffed by the same people you probably already know.
The new company will own the intellectual property of our products. RWSP will also be responsible for
support, maintenance and further development of our existing and new products. Therefor RWSP will be
responsible for fulfilling the obligations that arise from SLAs and maintenance and support contracts.
This distinction between products (RWSP) and projects (RWS) allows us to further improve our service to
you. It strengthens our focus and ensures a further dedication to developing and maintaining products that
provide the solutions you are looking for.
This internal reorganization will have very little impact on you as our customer. The national and
international helpdesk for instance remains unchanged, just as the staff. But from next year onwards our
annual maintenance contracts and SLAs will be renamed to RWSP. If any action on your side is required we
will let you know.
Realworld Systems has offices in The Netherlands, Germany, Austria, Switzerland, Romania, Australia, New Zealand, Indonesia and South-Africa.
The RWSP products include:
Network Design and Asset Management for water
companies including life cycle asset management and
Performance Intelligence: Optimizing performance and
user experience of Smallworld™ systems through a
powerful analysis tool
Rapid synchronization between Oracle and Smallworld™
Mobile Leak detection support on an Android app
Designing and maintaining telecom infrastructures for
cable, fiber optic and copper networks
Some 30 Realworld modules
include BAG, Cyclomedia plugin, Ace Defaults, Bulk Edit
Objects, Construction, Detail Management, etc